The Deckers family of product lines (UGG® Australia, Teva®, Simple® Shoes, Tsubo® and MOZO, Inc.) and accompanying domestic (uggaustralia.com, teva.com, simpleshoes.com and tsubo.com) and international websites takes the protection and proper use of your personal information seriously. We respect your privacy and take great care to safeguard information in our possession. Your preferences with regard to how we use your information are our highest priority.
What personal information about our customers does Deckers gather and how does Deckers utilize such information?
The information we obtain from customers and those that visit our sites helps us personalize and continually improve your shopping experience at Deckers’ websites. Listed below are the types of information we gather and utilize.
Does Deckers share the information it receives?
Information about our customers is an important part of our business. We share customer information only as described below.
How secure is my personal information?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) technology that encrypts information you input. We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your account, to your password and to your computer. Be sure to log out of your account when you are finished using the site, especially when using a shared computer.
What about third-party advertisers and links to other websites?
Our site includes third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites.
Deckers also displays personalized third-party advertising based on information about customers, such as visits and purchases through our sites. Although Deckers does not provide any personal information to advertisers, advertisers (including ad-serving companies) may assume that users who interact with or click on a personalized advertisement meet their criteria to personalize the ad. If you do not want us to use personal information that we gather to allow third parties to personalize advertisements we display to you, please login to your account and adjust your preferences.
What information can I access?
If you made a purchase from one of our sites, Deckers gives you access to information about your account and your interactions with Deckers for the purpose of viewing and, in certain cases, updating that information. You may log-in to your account to update personal information or change preferences.
Can I update, correct, or delete my personal information?
Yes, if you made a purchase from one of our sites, you can log-in to your account to make changes to your personal information or change preferences. If you submitted personal information without making a purchase, email MOZO at firstname.lastname@example.org change or delete your personal information, and we will uphold your request. MOZO may retain changed or deleted information for archival purposes.
How do I get in touch with Deckers?
Deckers does not sell products for purchase by children. We sell children’s products for purchase by adults. If you are under 18, you may shop at our websites only with the involvement of a parent or guardian.
Ethical Supply Chain Guidelines
Deckers respects internationally recognized human rights and environmental standards and places them at the core of our business practices. While we do not own or operate the factories that make our products, we apply a rigorous code of conduct, the Ethical Supply Chain Guidelines, and work with the factories we use to improve their performance over time.Find out more (Link to: http://www.deckers.com/about/CorporateSocialResponsibility.aspx)
Restricted Substances Policy
Deckers is committed to assuring that all of the materials used in its products are safe for workers, consumers and the environment alike. Deckers has established a Restricted Substances Policy that mandates compliance with all international directives, laws and regulations that restrict the type and concentration of potentially hazardous substances. Consistent with our company values, the Restricted Substances Policy goes beyond mandated restrictions and includes some substances such as PVC that are not restricted by law, but that are a cause of concern for many consumers and some Non-Governmental Organizations (NGOs).Click here for more information.